01Contact details
Head Office Address: 91 Weggs Farm Road, NORTHAMPTON, NN5 6HZ.
Course Location Address: 3 East Hill, Colchester, Essex. CO1 2QL.
Registered Office Address: 8 Old Forge Court Colchester Road, Elmstead, Colchester, CO7 7EA.
Contact No. 01604 947710
Mobile No. 07903094525
Email: info@lifeforce-counsellingschool.co.uk
02What information we collect, use, and why
We collect or use the following information for student education and welfare:
- Names and contact details for students/children
- Gender
- Pronoun preferences
- Date of birth
- Dietary requirements (including vegetarian, vegan, gluten free and halal requirements)
- Payment details and financial information including transactions
- Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities)
- Details of any criminal convictions
- Attendance and reason for absence data
- Exam results and qualifications
- Progress reports
- Information relating to compliments and complaints
- Students Next of Kin Emergency Contact Details
- Students Medical Information and current medication
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Address
- Payment details
- Correspondence
We collect or use the following information for information updates or marketing purposes:
- Names and contact details
- Address
- Records of consent, where appropriate
We collect or use the following information for archiving purposes:
- Names and contact details
- Addresses
Students
Application Forms; Self-Reflection Statements; English Language Certificates or equivalent qualifications.
Interview Schedule Sheets; Interview Documentation; Interview outcome Letters and e-mails.
Successful Student Applications; Undisclosed Medical & Learning (M&LS); Life-Force School - Disclosure Forms and Declined Student Application Documentation.
Students Registration Documentation & Learning Contracts; Student Next of Kin Emergency Contact Details; Declared Medical & Learning Support Forms; Life-Force School Disclosure Forms; Response Letters and Support Plans.
Cohort e-mail and contact phone number Address Book; Students e-mail correspondence; Student written records and other paper documentation.
Assignments, Assignment Result Records; Assignment Addendums; Assignment Feedback Sheets, Tutorial Record Sheets, Attendance and Assignment Record Spread Sheet.
Tutors
Job Application Documentation; Declined Tutor Application Documentation; Tutor Service Agreement; Dietary Requirements; Next of Kin Emergency Contact Details and Medical and medication information.
Tutor Renewal Certificates: Membership Documents; ICO Certificate; Insurance Certificate; First Aid Certificate and copies of any other relevant qualification certificates. Tutor Annual CPD updates and BACP CV Profile.
E-mail correspondence where appropriate.
Approved Supervisors
Supervisors Approval and Renewal documentation: Valid membership documentation; Insurance Certificate and copies of Supervision Certificates and Qualification Certificates.
We collect or use the following information for recruitment purposes:
- Contact details (e.g. name, address, telephone number or personal email address)
- Date of birth
- National Insurance number
- Unique Tax Reference Number
- Bank Details for payment of invoice purposes
- Copies of passports or other photo ID
- Employment history (e.g. job application, employment references or secondary employment)
- Education history (e.g. qualifications)
- Right to work information
- Details of any criminal convictions (e.g. DBS, Access NI or Disclosure Scotland checks)
We collect or use the following information to comply with legal requirements:
- Identification documents
- Criminal offence data (including Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)
03Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
- Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
- Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for student education and welfare are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation - we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation - we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation - we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for archiving purposes are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation - we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for recruitment purposes are:
Our lawful bases for collecting or using personal information to comply with legal requirements are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation - we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
04Where we get personal information from
Directly from you.
05How long we keep information
Please See the School Website Data Protection Policy and School’s Retention Periods.
06How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
07Last updated
13th March 2025